On Sunday, I went out to dinner with my lovely housemates; we've just moved in together and all come from quite different backgrounds, so it was good to actually get a chance to get to know each other. We found a really cute italian restaurant around the back of a citroen garage in Islington, which I would definitely recommend.

Anyway, of my 3 housemates, one runs a bar, one is a medical student and one is an IT guy. I've always liked Channel 4's "The IT Crowd" (although, mostly because I like the idea of a vampire-esque Noel Fielding living in the server room) and the attitude of Moss & Roy is rather amusing - it was great to hear the opinion of an actual techie to see how he views all our computer woes. Playgroup is, of course, predominately Macs, so our IT problems aren't nearly as extensive as your regular Windows-based office, where my housemate works.
But still, you know when you call an IT guy and they immediately take a look at your computer (be it remotely or in person) and remark "Oh yes, I know what's wrong", then spend 10 minutes fiddling around until it's fixed? Well apparently, more often than not, they don't have a clue, but just fiddle around with things until your computer seems to work.
In his book, Play , Brown remarks that just as IT guys fix computers because they're happy to fiddle about, kids often learn computer systems faster than adults because they aren't afraid to try stuff out and see what happens - whereas adults are worried that they'll do something wrong ( check out page 101-102).
And this is definitely true. Everything I know how to do on a computer is through trial and error (except learning how to eject a CD when I first got my macbook - this is something that they appear to have left out of the manual, as if its obvious, which it totally isn't. Seriously, why does a line with a triangle on top mean "eject"?!)
Thanks to my brother, I had photoshop on my computer when I was 14. By the time I was 15, I could get rid of my braces, whiten my teeth and get rid of spots in pictures of me and my friends (yes, we were quite vain 15 year-olds, mostly due to the fact that our pictures were appearing daily on our ever-changing myspace and piczo accounts), having never had anyone show me what to do.
It really is amazing how useful "Help" is on the majority of programs. My mum asks me countless questions about how to do things, and all I do is look it up in help or google it to find out what people have written on forums - it's very rare that I can't find the answer; I am my mother's IT guy.
So next time you think you need to call the IT guys down, have a play first, and see what you can figure out for yourself (and try a little googling). If it does all go wrong, and you can't fix it, thats when you call the IT guy, so that their superior playing ability (and maybe a little bit of skill) can be put to use!